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What does “Item Delivered” mean in India Post tracking, and what if it is not with me?

Completed

It was handed over at the delivery address and the delivery has been recorded.

The journey ends here. 'Item Delivered' means the article was handed over at the delivery address and that handover was written against your number, with the date, time and the delivering office in the record. Nothing normally follows it. If the entry is there and the item is not, move quickly: check with everyone at the address, building security and neighbours the same day, then contact the delivery post office named in the record and quote the consignment number.

Why the record stops here

A delivery round ends with a handover, and the handover has to be written against the number — that is the whole reason this entry exists. Whoever delivered the article records it at the address, and with that the consignment has no more facilities to be read in at, which is why the record goes quiet rather than continuing. The entry carries the date and time of the handover and the office that delivered it, and those three facts are what let you settle a disagreement about where and when the journey ended. What it does not carry is the name of whoever accepted the article: the public record shows that the handover happened at the address, not who performed it. Where the entry itself is not enough — a sender or buyer disputing delivery, a claim on the value of the article — the extra information is asked for through the complaint route with the consignment number, not read off the tracker.

What the entry is actually asserting

The item has been delivered.

Comparing your dates against the standard

ServiceUsualNote
24 Speed PostNext day (D+1)Guaranteed on identified routes between the six metros, seven days a week, postage refunded if missed. If your delivery date falls outside this, the booking-to-delivery gap ran over the standard.
Speed Post Parcel — State capital to state capital1–4 days—
Speed Post Parcel — Same state1–4 daysIncludes metros when both ends are in the same state; add a day for City Post areas.
Speed Post Parcel — Rest of the country4–5 daysAdd one day where delivery is through a Branch Office.
Registered Post, ordinary parcelNot publishedIndia Post publishes no standard for these, so none is shown here.

Indicative ranges for normal service, not a delivery guarantee. Weather, strikes and peak volume move individual consignments.

Why nothing follows this entry

Usually nothing — delivered is the last event in a normal journey. India Post's own status list does contain a separate “Item Delivery Confirmed” entry, so a further line is possible before the record closes for good.

How a completed journey looks

  1. 01

    Item Booked

    The article is accepted at the booking office and given the number you have been using all along.

  2. 02

    Item Dispatched

    It leaves the origin facility, and the entries that follow are written at buildings on the way.

  3. 03

    In Transit

    Between facilities the record holds its last event, so the tracker can sit still for a stretch here.

  4. 04

    Item Received

    It is read in at the post office that covers the delivery address — the journey has reached your end of the route.

  5. 05

    Out for Delivery

    A member of staff scans it while taking out the round for your address.

  6. 06

    Item Delivered

    The article is handed over at the address and the handover is written against the number. Nothing further is expected.

What to do if it is not with you

If the status says delivered but you did not receive anything, contact your delivery post office the same day and quote the tracking number.

When delivered does not mean received

Once an article is delivered the risk changes: the record is complete, so a missing item is no longer a question of waiting. Check the address, everyone at it, building security and neighbours the same day, then speak to the delivering office named in the entry. If that does not resolve it, register a complaint on 1800 266 6868 quoting the consignment number — a delivery entry you dispute is exactly what that line is for.

Delivered is not the same as these

Out for Delivery
Out for Delivery means the article is on the round for your address today. Delivered means the round completed the handover at that address.
Delivery Attempted
Attempted is written when the round reached the address without handing the article over. Delivered requires the handover to have happened.
Item Returned
Returned means the article went back to the sender after it could not be delivered. It is the opposite ending to this one, not a variation of it.

The scans just before this one

If the record then sits unchanged for longer than the distance explains, readwhat to do when it says delivered but nothing arrived. For anything only India Post can act on — a redirect, a complaint, a claim — call1800 266 6868 or use itscomplaint portal.

This describes how India Post normally operates. It is not a delivery guarantee or an estimated delivery date.

Common questions about “Item Delivered”

Does “Item Delivered” mean someone signed for it?
It means the article was handed over at the delivery address and that handover was written against your number, with the date, time and delivering office in the record. The public tracker does not show the name of whoever accepted it, so where the entry alone will not settle the matter, ask for the further detail through the complaint route on 1800 266 6868 quoting the consignment number rather than reading it off the page.
What should I do if it says delivered but nothing arrived?
Move the same day: check with everyone at the address, building security and neighbours, because a handover recorded at the address is still a handover to a person. Then contact the delivering post office named in the entry and quote the consignment number. If that gets nowhere, register a complaint on 1800 266 6868 — an entry you dispute is treated as a complaint about delivery, not as a tracking question.
Will there be any more tracking updates after this?
Normally no. Delivered is the last event in a standard journey and the record stops there. India Post's published status list does contain one later entry, “Item Delivery Confirmed”, which is a separate status rather than an update to this one; where it is shown it appears after delivery, and after that the number has nothing left to record.

Check your shipment

Enter your consignment number to check it and open India Post's tracker for the latest recorded status.

Example: EM123456789IN. We check the number, then open India Post's tracker for the live status.

Service pages: India Post tracking and Speed Post tracking. Or see every status.