Parcels
India Post Parcel Tracking
Enter your parcel tracking number to check its current status and delivery progress.
India Post parcel services
- Business Parcel
- Used by businesses to dispatch goods in bulk, including a cash-on-delivery variant. Common with e-commerce sellers and small businesses.
- Registered Parcel
- The standard tracked parcel service for individual senders. Includes proof of posting and a signature on delivery. Insured Parcel adds cover for the declared value.
- Value Payable Post
- Cash-on-delivery parcels where the recipient pays the declared value before collection. The payment is remitted to the sender.
Parcel numbers generally follow the UPU S10 format. India Post does not publish which two-letter code it assigns to each parcel service, so the code is not a reliable way to tell them apart — the booking receipt is.
How parcel tracking differs
Parcels pass through more handling points than letters. A letter might go from booking office to sorting hub to delivery office. A parcel often moves through additional parcel hubs, loading docks, and surface mail centres — each of which produces a scan.
This means parcel tracking typically shows more events than a regular letter. You might see "Item Bagged," "Bag Dispatched," "Bag Received" entries that do not appear for letters. These are normal operational scans from parcel processing.
Parcels also travel more often by surface (road and rail) rather than air, so transit times between scans are longer — 2–4 days between facilities is common for long routes.
If a parcel arrives damaged
If you can see damage before accepting delivery:
- Refuse to accept the parcel. Ask the postman to note the refusal and the reason.
- If you need the contents urgently, accept it but insist the damage is noted on the delivery record before you sign.
If you discover damage after opening:
- Contact the delivery post office immediately — the same day if possible.
- Keep the packaging. It is evidence if a claim is filed.
- If the parcel was insured, file a claim at the delivery post office with the damaged item, the receipt, and the packaging.
India Post's liability for uninsured parcels is limited. For valuable items, always opt for insurance at the time of booking.